About Us

Launched in 2018, KingPalace Casino was created by a small group of former operators and game designers who saw an opportunity to build a player-first destination: cleaner interfaces, faster support, and promotions that actually make sense. Frustrated with opaque bonus rules and slow payouts at other sites, the founders set out to build a platform that prioritizes transparency, fast transactions, and consistently high-quality gameplay.

A clear mission and values you can trust

Our mission is simple: provide a secure, fair, and entertaining place where players can enjoy premium casino entertainment with confidence. We hold ourselves to three core values:

• Fair play: independent audits and transparent bonus terms so players know exactly what they’re getting.
• Responsible customer care: tools and staffing to support healthy play.
• Service excellence: accessible support and fast, reliable payments.

We evaluate every product and promotion against those standards before it goes live.

Games, formats, and the studio partners that matter

KingPalace features a broad library covering slots, classic table games, and an extensive live dealer offering. You’ll find big-name slots, modern video slots, roulette, blackjack, baccarat, and immersive live tables produced by top developers. Our platform integrates with leading studios — including NetEnt, Microgaming, Evolution Gaming, Pragmatic Play, Yggdrasil, Big Time Gaming, Play’n GO, Red Tiger, and many others — to deliver consistent graphics, smooth performance, and variety that keeps sessions interesting.

Want to browse? Check the collection on our games page.

Payments, currencies, and fast withdrawals

We support a wide range of payment options so players can choose what fits their needs: Apple Pay, AstroPay Card, Bitcoin/BTC, Interac, MasterCard, Visa, Neteller, Skrill, PaySafeCard, Tether/USDT and more. Accounts can be funded in Bitcoin, USD, EUR, or Tether to keep currency conversion simple for many players. Our verification and payout flows are designed to process legitimate cashouts quickly; bonus funds are straightforward to convert to withdrawable balance under clear, fair rules.

If you need help with a deposit or withdrawal, our support team is available via live chat, FAQ, or email at support@kingpalace.com. For more information, visit our support page.

Security and player protection — practical safeguards

Player safety is treated as a foundation, not an add-on. KingPalace uses industry-standard encryption and secure network practices to protect account data and financial transactions. Our operations include KYC and AML controls to protect players and the platform from fraud, and we work with independent auditors to validate game integrity and payout reporting. These measures are paired with regular internal reviews to keep protections current.

Responsible gaming — tools and real support

We provide practical tools to help players manage their activity: deposit limits, wagering limits, session reminders, and a self-exclusion option for those who need it. Our support staff is trained to respond sensitively to requests around limits and account restrictions, and we link to external specialist organizations for additional help and guidance. To learn more about those resources and set limits, visit our responsible gaming page.

Meet the people who run the floor

The KingPalace team blends product designers, compliance specialists, payments engineers, and seasoned customer service professionals. Many come from regulated markets or have worked at major studios; their combined experience keeps our catalog fresh, our operations transparent, and our support practical. We keep the team lean and focused so decisions can be implemented quickly and in the clear interest of players.

Recognition, fairness, and transparent rewards

KingPalace has earned recognition from players and industry reviewers for clear bonus terms and fast payouts. Our platforms undergo regular checks, and we publish straightforward terms so players don’t face surprises when they claim a promotion. Current highlighted offers include an automatic 100 Free Spins on sign-up and a limited-time welcome package of 200% + 200 Free Spins (minimum deposit €20). These promotions are clearly explained in our promotions hub so you can evaluate value immediately.

Ready to join a smarter casino experience?

If you want a gaming environment that emphasizes clear rules, reliable payouts, and a broad games catalog from trusted providers, KingPalace is built for that purpose. Create an account to claim the automatic 100 Free Spins on sign-up, consider the welcome package while it’s available, and explore the site with confidence knowing support is a click away. We’re continuously refining the platform — listening to players, tightening processes, and expanding our studio lineup — to keep the experience consistently high-quality and secure.